My insurance company and/or mortgage lender has requested proof of insurance. What steps should I take? 
Request the certificate of insurance by sending an email to: frpcertificatesteam-oe@foundationrp.com
Include your name, address and unit number.
 
Do I need approval to add landscaping in front of my unit or outside my fence?” 
Yes, you need approval.  Prior to making any changes, alterations, or additions to the exterior of your unit, you must obtain prior written approval from the Association’s Board of Directors in accordance with the governing documents.  You can find the application in the association’s resident portal under the Documents folder. (smartwebs.com)  
 
Do I need Board approval to install gutters, impact windows, or tile my front porch?
Yes,  all exterior work on the unit must be approved in advance.  All requests are subject to review and approval is not guaranteed. You can find the application in the association’s resident portal under the Documents folder. (smartwebs.com)  

Where do I obtain the association approval application for buying or leasing a unit? 
You can find the application in the association’s resident portal under the Documents folder. (smartwebs.com)  
 
How do I make my monthly Association payment?
Owners may make payments online, by deposit, or by check payable to the Association. Payments are processed through the Association’s accounting office:
Padron, Montoro & Hartney LLP 13358 SW 128 Street Miami, FL 33186, Phone: (786) 249-8007
Please include your unit number on all payments.
 
What happens if my assessment payment is late?
Late payments may incur late fees, interest, collection costs, attorney fees, and other charges in accordance with the Association’s governing documents and Florida law.
 
How do I submit a maintenance request for common areas?
All maintenance requests must be submitted to Management via email at villagehomescondoassociation@gmail.com.
 
Who is responsible for repairs inside the unit?
Unit owners are generally responsible for maintenance and repairs within the interior boundaries of their unit unless otherwise stated in the governing documents.
 
Are renters allowed to use the amenities?
Yes. Authorized tenants may use the amenities in accordance with the Association’s rules and regulations.

Are pets allowed in the community?
Pets are permitted subject to the Association’s pet restrictions, including breed, size, quantity, and registration requirements. Residents must clean up after their pets at all times.
 
What should I do if I receive a violation notice?
Please correct the issue within the timeframe stated in the notice or contact Management if you have questions or need clarification.
 
Can I park commercial vehicles, boats, trailers, or RVs in the community? 
No. Commercial vehicles, boats, trailers, recreational vehicles (RVs), and oversized vehicles are prohibited in the community pursuant to the Association’s governing documents unless otherwise expressly permitted by the Association.

How do I obtain a copy of the Association’s governing documents?
The governing documents are available through the resident portal under the Documents section or by contacting Management.
 
How do I report a noise complaint or nuisance issue?
Residents should submit complaints in writing to Management with as much detail as possible, including dates, times, and unit information when applicable.
 
Are holiday decorations allowed?
Yes. Holiday decorations are permitted within the timeframe established by the Association’s rules and regulations. However, no hooks or other items may be attached to the building’s wood fascia.

What should I do if I want to rent or sell my unit?
Please notify Management as soon as possible. Tenants & Owners must comply with the Association’s lease & sale application and approval requirements.
 
What are the quiet hours in the community?
Residents and guests must comply with the community’s quiet hour policy as outlined in the Association’s rules and regulations.

What should I do in case of an emergency after office hours?
For life-threatening emergencies, please call 911 immediately. For Association-related emergencies involving common areas, please contact Management at (786) 881-1169 or villagehomescondoassociation@gmail.com.